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| Telstra accused of dirty tactics | 16 Oct 2008 |
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| 'Telstra has been accused of using deception and delaying tactics to discourage customers of rival broadband internet companies. Chairman of Adelaide company Adam Internet, Gregory Hicks, has detailed how the nation's maligned broadband service is made worse by Telstra undermining competition by disrupting customers' connections. "Telstra have the attitude that, because it is not a Telstra customer, they can walk away and leave them stranded," he said. Mr Hicks also raised his concerns with a Senate inquiry this month, after a two and a half year struggle to have Adam Internet connected to his Hindmarsh Island home. He gave evidence that, after being told for two years and six month there were no broadband "ports" available on the island, his wife had the home connected within a week when she used her maiden name. Mr Hicks had been alerted to the Telstra misinformation by a neighbour who said he had been connected to a Telstra service within one month..." Telstra accused of dirty tactics (179.5K JPG) | |
| Price war spurs net use | 23 Sep 2008 |
| "A wireless broadband price war is helping spur a nation-beating surge in internet use in South Australia. Figures released by the Australian Bureau of Statistics yesterday show the number of internet subscribers in SA grew by 18.4 per cent to 496,000 between the end of December and the end of June, compared with a growth rate of 7.2 per cent for the nation as a whole. Wireless technology took off rapidly during the period, with the number of subscribers increasing by almost 90 per cent in six months across Australia. More than 809,000 subscribers were recorded at the end of June, compared with 433,000 at the end of December..." Price war spurs net use (84.7K PDF) | |
| Communication The Key | 25 Aug 2008 |
| "Rebecca Razzano estimates Skype has saved her hundreds of dollars in international calls over the past four years. The 33-year-old from Prospect said two of her best friends reloacted to London and Italy in 2004 and Skype had allowed the three to keep in contact at no cost. "Anytime that any one of us is online we can see if the others are there and we just dial in and have a chat," the national solutions manager for Adam Internet said. Ms Razzano has Skype on both her work and home laptops, which have built-in cameras and microphones. Her girlfriend in Italy recently had a baby and video calls through Skype meant she could see the new arrival regularly. "It has saved me hundreds of dollars - especially when you're making extra calls because someone's had a baby," she said." Communication the Key (3.2MB PDF) | |